If you’re having problems with displaying the Google Maps Widget on your WordPress website, please check this list of the most common problems which can be easily fixed.

Missing API key

One of the most common problems is a missing API key. Google requires that everyone has a valid API key for the mapping technology to work properly. Please navigate to Settings -> Google Maps Widget and check if you have a valid API key by clicking the Test API Key button. If you still haven’t created one, please see how to generate a free API key.

JavaScript errors

Sometimes, a theme or a 3rd party plugin may have a malfunctioning JavaScript file which prevents other plugins including GMW from working properly. In that case, you will have to fix the error in order for GMW to work properly.

You can test for JS errors by opening the browser console:

  1. Right click anywhere on a page
  2. Choose Inspect element
  3. Debug tool will open
  4. Open the console tab
  5. If there are any fatal JS errors (red ones), try locating the theme file/plugin causing the problem
  6. Deactivate the plugin or change the theme

Multiple map files inclusion

If your theme or another plugins already uses Google Maps, chances are that the required API files are already included on your pages. If so, the problem can be solved by disabling the option from GMW settings page.

Documentation didn't help? Contact support!

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Using the free version? We have you covered too. Head over to the forums. First look at older threads and if you don't find anything useful open a new thread. Support is community-powered so it can take some time to get an answer. If you need premium support this second - upgrade to PRO.