Hiring a roofer can feel like a big deal. Your roof protects your home, your family, and yes—even your pets from the rain, wind, and snow. But choosing the wrong roofer could lead to leaks, stress, and wasted money. Before you hand over your hard-earned cash, let’s make sure you know the right questions to ask.
TLDR (Too Long, Didn’t Read)
Before hiring a roofer, ask about their experience, insurance, and past work. Make sure they provide detailed quotes and solid warranties. Check references and ensure they follow proper safety and clean-up procedures. Being informed now will save you big trouble later.
1. Are You Licensed and Insured?
This is the number one question for a very good reason! A license proves they know the rules and meet local standards. Insurance protects you and your property if something goes wrong.
There are two types of insurance you should ask about:
- Liability Insurance – Covers damage to your property.
- Worker’s Comp Insurance – Covers injured workers on-site.
If the answer to this question is “no,” wave goodbye! 🚫
2. How Long Have You Been in Business?
Experience matters in roofing. You want someone who’s been around the ladder a few times. A company with years under their belt is more likely to still be around years after your job is done.
Don’t be afraid to ask for:
- Their business start date
- Number of roofs installed
- Specific experience with your type of roof
3. Can I See Some References or Reviews?
If they’ve done great work, they’ll be excited to show it off! Ask for:
- Photos of past jobs
- Contact info for happy homeowners
- Links to online reviews (Google, Yelp, etc.)
Look for a pattern of satisfied customers and be wary of companies that avoid this question.
4. What Kind of Warranty Do You Offer?
A good warranty is your roof’s best friend. There are two main types:
- Manufacturer Warranty – Covers roofing material defects.
- Workmanship Warranty – Covers installation mistakes.
Ask these follow-up questions:
- How long is the warranty?
- Is it transferable if I sell my home?
- What does it not cover?
5. What Will You Do If the Weather Turns Bad?
Rain happens! Snowstorms too. A good roofer has solid weather plans.
- Will they use protective tarps?
- Do they stop work in high winds or heavy rain?
- How do they seal the roof overnight?
Pretending the weather won’t matter? 🚩 Big red flag.
6. Can You Provide a Written Estimate?
No one likes mystery costs. Get a detailed, written estimate that includes:
- Materials and labor costs
- Start and end dates
- Clean-up, permits, and disposal fees
Compare estimates from different contractors. Don’t just jump at the lowest price.
7. Who Will Actually Be On-Site Doing the Work?
Sometimes, the person who gives you the quote disappears. Make sure you know:
- Who’s managing the project?
- Are they using subcontractors?
- Will the installation crew be experienced and trained?
You’re trusting these people with your home. Get to know them!
8. Will You Remove My Old Roof?
Some companies try to save money by roofing over old shingles. That’s a no-go!
Why it matters:
- Hidden problems won’t be fixed
- Warranty may not be valid
- Extra weight can damage your home
A proper roofer will remove the old roof and check the deck underneath.
9. What’s Your Safety Plan?
Roofing is risky business. A safe crew is a smart crew. Ask:
- Do workers wear safety gear?
- Is there a safety supervisor?
- Do they follow OSHA guidelines?
You don’t want anyone falling—or filing a lawsuit!
10. How Will You Protect My Property?
Falling shingles, nails in your driveway, and dumpster damage? Not cool.
Ask about:
- Protective coverings over plants and windows
- Magnetic cleanup tools for stray nails
- Careful placement of dumpsters or trucks
11. What Happens if Something Goes Wrong?
Mistakes happen, even to the best roofers. The key is how they handle it.
- Do they have a process for fixing problems?
- How quickly do they respond to issues?
- Who do you contact for help?
Peace of mind = knowing your roofer won’t vanish if complications pop up.
12. Do You Offer Financing or Payment Plans?
Roofs aren’t cheap. Budgeting for a new roof can be tricky. Some companies offer financing to make things easier on your wallet.
Ask about:
- Payment schedules
- Down payments
- Third-party lenders
Be sure to read the fine print!
Bonus Tip: How Will You Communicate With Me?
Do you prefer texts? Emails? Phone calls? Pick a roofer who’s easy to reach and quick to update you.
A great roofer will:
- Give you regular updates
- Let you know about changes
- Answer your questions quickly
Final Thoughts
Hiring a roofer doesn’t have to be scary. You just need to ask the right questions. Make a checklist. Take notes. And go with someone who makes you feel confident, heard, and respected.
Your roof is more than just shingles—it’s peace of mind. Choose wisely!