Ever ordered something from Shein only to find out it doesn’t fit, looks weird, or isn’t quite what you thought? Don’t worry—returns and refunds are part of the online shopping game. But the big question is: how long do Shein refunds really take? Let’s break it down in a clear, fun, and simple way so you can get your money back faster!
How the Shein Refund Process Works
First, let’s understand the basics. Here’s what usually happens:
- You buy something from Shein.
- It arrives… and you’re not happy with it.
- You start a return through your Shein account.
- You send back the item.
- Shein processes your refund.
Sounds easy, right? It usually is—but the time it takes varies depending on a few things.
How Long Do Refunds from Shein Take?
On average, Shein refunds take 7 to 10 business days after the return is processed. But there’s more to it:
- Refund to Shein Wallet: This is the fastest! You can get your refund in just 1 to 3 business days.
- Refund to Original Payment Method: This can take up to 7 to 10 business days, depending on your bank or card provider.
Some people even report getting their money back in less than a week! But that’s not always guaranteed.
Step-by-Step Guide to Get Your Refund Faster
Want your money back quicker? Follow these steps:
- Act Fast: Start your return as soon as you know you don’t want the item.
- Use the Original Packaging: This makes the return process smoother.
- Use a Trackable Shipping Method: Always get a return tracking number so you know where your item is.
- Choose the Shein Wallet Option: If you shop on Shein often, pick the wallet option for faster refunds.

Different Factors That Affect the Timing
Wondering why your refund is taking longer? Here’s what might be going on:
- Shipping Time: If your return package is delayed, your refund will be delayed too.
- Payment Method: Some banks process refunds slowly. That’s out of Shein’s control.
- Holiday Season: During peak times, everything gets slower (ugh!).
- Wrong Return Label: Make sure you’re using the label Shein gives you, not your own.
How to Check Your Refund Status
Can’t wait to see that money back in your account? Here’s how to track it:
- Log in to your Shein account.
- Go to “My Orders”.
- Click on the order you returned.
- Check the “Refund Status” box.
If it says “Refunded,” your money should be on the way!
Wallet versus Bank Refund: Which Is Better?
If you don’t mind future shopping on Shein, choose the Shein Wallet. Here’s why:
- It’s much faster (just 1–3 days).
- You can use the wallet credit for your next order ASAP.
The only downside? You can’t transfer wallet money back to your bank. It stays on Shein.
If you want the money in your bank account or card, go that route—but be patient. It just takes a little longer.
What If You Don’t See Your Refund?
Sometimes things get stuck. If it’s been more than 10 business days and you don’t see your refund, here’s what to do:
- Double-check your email: Shein will usually notify you when the refund is processed.
- Check your Shein Wallet: It may be there instead of your card.
- Call your bank: Sometimes refunds are pending or delayed.
- Contact Shein’s support: Use the live chat feature for faster help.
Pro tip: Always keep receipts and tracking numbers until everything’s settled.

Tips to Make the Return Process Smooth
No one likes a messy return process. Here’s how to keep it stress-free:
- Know the return deadline: Most items must be returned within 45 days.
- Don’t remove tags: Items must be unworn and unwashed.
- Keep the package neat: Better packaging = faster approval.
- Bundle items together: Save on shipping by combining returns.
Shein’s Return Policy in a Nutshell
Here’s a quick summary:
- First return on any order is free.
- Support for returns up to 45 days from the purchase date.
- Some items (like lingerie, bodysuits, and beauty products) can’t be returned.
Always read the fine print before buying just to be sure!
Why Choose Shein Wallet for Your Refund?
Let’s talk more about the Shein Wallet. It’s actually pretty handy:
- Faster refunds.
- A simple way to keep track of refunds.
- Easy to use on your next purchase.
It’s like having store credit ready to go… but better!
Wrap-Up: You Got This!
Waiting for a refund can be annoying, especially when bills are due. But with a little patience and a sprinkle of know-how, you’ll get your money back without drama.
To recap the smart way to get your refund quicker:
- Start your return ASAP.
- Use the Shein Wallet if possible.
- Opt for the return label Shein provides.
- Track your package.
- Keep a close eye on your status inside the app.
Now that you know the tricks, go ahead and shop with confidence. And if something doesn’t work out…
That refund is just a few clicks away!